Frequently Asked Questions
Everything you need to know about your Arcade1Up fashion experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic return.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
Arcade1Up is committed to ethical fashion. We use organic cotton and recycled polyester in over 60% of our current collection to reduce our environmental footprint.
Can I track my package after it ships?
Yes, once your order is processed, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery status.